At Surf Garage, we're just like everyone else. We sometimes make mistakes when we buy an item, which is why we are committed to refunding or exchanging any unused product returned complete in its original packaging within 30 days of receipt of your package.



If you've changed your mind and want to return a product to SurfGarage, we'll give you 30 days to decide.

Make a return request and send it to

Products must be returned :

  1. In perfect condition,
  2. Without having been used,
  3. In original packaging,
  4. To put it simply, they have to be new.

Please note that you are responsible for return shipping costs.


The return address is:


Service Retour

Transports BARCOS

European Freight Center

Pier 5

64990 Mouguerre



Return shipping costs

Return shipping costs in the event of retraction remain the responsibility of the customer.


We undertake to refund any unused product returned complete in its original packaging within 30 days of receipt of your package.

To obtain a refund, simply send us an email( specifying your order number and all the information required to process your request (product name, date of purchase, etc.).

ATTENTION: We reserve the right to refuse a refund if :

  1. The product is not in its original packaging
  2. Product no longer has labels
  3. The product is dirty, has been used or is damaged

Refunds will be made according to the payment method used at the time of purchase, and after complete verification of the returned product(s).

The refund period is 48 to 72 hours after verification of the returned products.

Please note that the refund will only cover the amount paid when you placed your order (product price and shipping costs).

Product returns concerning warranty or manufacturing defects are not covered by this time limit.

You are responsible for return shipping costs, which will not be reimbursed.


Did you pay by credit card? The refund will be made directly to your bank account. You should see the amount appear within 5 days.

Have you paid by bank transfer? Send us your bank details by e-mail(, remembering the order number and the date of return. The refund transfer will be made according to the deadline previously notified and you will receive it according to the processing time of your bank.